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Data Protection Policy

Thrill Privacy Policy — Your Data Is Safe With Us

Everything you need to know about how your personal data is collected, used, and protected at Thrill — explained in plain English.

Last Updated: January 2026
Our Commitment
Your Data Is Never Sold to Third Parties
Protected with SSL encryption
You Have the Right to Request Deletion of Your Data
You're in control of your cookies
24/7 Data Security Monitoring

How We Respect Your Privacy

Thrill's Core Data Protection Pillars at a Glance

🔒
SSL Encryption Protection

All your data on Thrill is protected with 256-bit SSL encryption. From login to payment, every transaction takes place over a fully encrypted channel.

🚫
Your data is never sold

Your personal information is never sold to any third party. Thrill uses your data solely to improve the quality of service provided to you.

🎛️
You're in control

You can view, update, or delete your information at any time. Thrill will process your request within 30 days.

🍪
Transparent Cookie Usage

Thrill only uses essential and functional cookies. Advertising tracking cookies are disabled by default, and you can turn off all cookies at any time.

🛡️
24/7 Security Monitoring

Thrill's security team monitors servers and data around the clock. Any unusual activity is detected and acted on immediately.

📋
Compliance with International Standards

Thrill complies with international data protection standards. Our privacy policy is regularly reviewed by independent third-party auditors.

Table of Contents
Introduction

Thrill (thrill.wine) takes your privacy very seriously. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure. By using the Thrill platform, you are considered to have agreed to this Privacy Policy.

1

What Information We Collect

While you use the Thrill platform, we collect two types of information — what you provide directly, and what is collected automatically.

Information You Provide Directly:

Data Type When it's collected
Name & date of birthAt the Time of Registration
Mobile NumberDuring registration & verification
Mobile Banking NumberAt the Time of Payment
Copy of ID documentDuring KYC Verification
AddressWhere applicable

Automatically Collected Information:

  • Device type, operating system, and browser information.
  • IP address and approximate location.
  • Activity logs on the platform (logins, gameplay, transactions).
  • Cookie & session data.
2

How Your Information Is Used

Thrill uses your data only for the legitimate purposes listed below. It is never used for any other reason.

  • Account Management: To create and manage your account and ensure its security.
  • Identity Verification: For KYC processing and age verification.
  • Payment Processing: To process deposits and withdrawals.
  • Fraud Prevention: To detect and prevent fraud and account misuse.
  • Legal Obligations: To comply with requests from government or regulatory authorities.
  • Service Improvement: To analyze your experience and improve the platform.
  • Contact: To send you important updates, bonus offers, and support messages.

We never send marketing messages without your consent. You can unsubscribe from marketing communications at any time.

3

Sharing Information with Third Parties

Thrill never sells your personal information. However, data may be shared with trusted partners in the following limited circumstances:

  • Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
  • Game Providers: Minimal data is shared with licensed game providers such as Pragmatic Play and Evolution Gaming solely for the purpose of game operation.
  • Legal Authorities: When required to comply with a court order or government directive.
  • Security Services: To prevent fraud in partnership with fraud detection services.
Our Commitment

All of the above partners are contractually bound to uphold the same privacy standards we follow. They are not permitted to use your data for their own purposes.

4

Cookie Usage Policy

Cookies are small text files stored in your browser. Thrill uses the following types of cookies:

Cookie Type Purpose Validity Period
Essential CookiesMaintaining login sessionsDeleted at end of session
Functional CookiesRemembering Language & Preferences1 year
Analytics CookiesTraffic Statistics6 months
Security CookiesFraud Detection30 Days

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

5

Technical Measures for Data Protection

Thrill follows industry-leading technical standards to keep your data secure. Our security measures include:

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional verification layer when logging into your account.
  • Secure Servers: Stored in internationally certified data centers.
  • Regular Security Audits: Regular penetration testing by third-party security firms.
  • Firewall & DDoS Protection: Preventing unauthorized access.
  • Employee Training: All employees receive data protection training.

In the event of a data breach, Thrill will notify affected users within 72 hours.

6

Your Data Rights

As a Thrill account holder, you have the following rights regarding your personal data:

Right of AccessYou can request to see what information we hold about you at any time.
Right to RectificationYou can request corrections to any inaccurate or outdated information.
Right to ErasureYou can request deletion of your data under certain conditions.
Right to Restrict ProcessingYou can request that data processing be restricted in specific circumstances.
Right to Data PortabilityYou can download your data in a portable format.
Right to ObjectYou can opt out of marketing communications at any time.

To exercise these rights, support@thrill.wine-. Thrill will respond to your request within 30 days.

7

Data Retention Period

Thrill retains your data only for as long as necessary. Your information is kept for the duration your account remains active.

Data Type Retention Period
Account Information5 years after account closure
Transaction Records7 years as required by law
KYC Documents5 years after account closure
Gaming Logs3 Years
Support Conversations2 years
Cookie DataBy cookie type (1 month–1 year)

Once the retention period expires, data is securely deleted or anonymized.

8

Child & Minor Protection

Thrill strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any information from minors.

If we are notified that a minor has opened an account:

  • The account will be closed immediately.
  • Any data belonging to a minor will be permanently deleted from our systems.
  • Any remaining balance will be refunded.
A Note for Parents

If you suspect your child has been using a Thrill account, contact us immediately at support@thrill.wine. We will act promptly.

9

Changes to the Privacy Policy

Thrill may update this Privacy Policy as needed. We will notify you before any changes take effect.

How You'll Be Notified:

  • A notification pop-up will appear when you log in to the platform.
  • An SMS will be sent to your registered mobile number.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

10

Privacy Contact

For any questions, complaints, or requests related to our Privacy Policy, please contact us:

  • Email: support@thrill.wine
  • Subject line: Write "Privacy Request — [Your User ID]" in the subject line.
  • Response time: We typically respond within 72 hours.
  • Live Chat: Log in to the platform and send us a message via the support chat.

Data deletion and export requests are processed within 30 days. Complex cases may take longer, but you will be notified in advance.

Privacy FAQs

Answers to the Most Frequently Asked Questions

No. Thrill never sells your mobile number or any other personal information to third parties. Only limited data is shared for payment processing and legal compliance purposes, and those partners are also contractually bound to keep your information confidential.

Yes. You have the right to data portability. Email support@thrill.wine with the subject "Data Download Request" and we'll send you a copy of your information within 30 days.

After account closure, most data is retained for a set period — primarily for legal reasons. Transaction records must be kept for 7 years. Once the retention period ends, all data is securely deleted.

Thrill can only determine your approximate location from your IP address — direct GPS tracking is not used. This information is used solely for fraud detection and security purposes.

Yes, at any time. Head to your account settings to turn off marketing notifications, or email support@thrill.wine. Note that essential account notifications (such as payment confirmations) cannot be disabled.

Your data is safe — get started today

Your personal information is completely safe and secure at Thrill. Register now and enjoy gaming on a trusted platform — plus get a 150% welcome bonus.

Register Now Log In

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